X-ray Diffraction Laboratory



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Welcome to the Help Desk.

This page contains helpful How-to-do pamphlets, Practical materials, Hints and tricks and other suggestions that may make your crystallographic projects a little easier.

Professional Help (all Texas A & M Students, Staff and Faculty)

For Instrument Repair or Usage Questions follow this link >>  Instrument Help

Get Help

Our staff is available to assist you with your structure (at any stage).  There is no charge for Texas A & M University users, for all other users please contact us for information.  Please follow the steps outlined below for assistance.

Step one : Complete the Help Desk Worksheet

We will require, the full data set, structure information, user information and a brief description of the problem. 

Step two : Please compose an e-mail and send this information and the Help Desk Worksheet with the attached data (zipped if necessary).

Step three : We will examine your problem as time permits. 

Please E-MAIL us first before your office visit!  This will allow us some time to exam your problem and schedule a time to discuss it with you.

Please do not come to our offices WITHOUT the Help Desk Worksheet and the structural information!

Unannounced office visits will not speed up the process and will result in lost time and productivity!

Your problem may require many hours of work so please be patient.

References

William Clegg and David G. Watson (2008) Acta Cryst. E64, e15-e17.

ABSCOR:
Higashi, T. (1995). ABSCOR. Rigaku Corporation, Tokyo, Japan.

APEX, APEX2, SMART, SAINT, SAINT-Plus:
Bruker (2007). Program name(s). Bruker AXS Inc., Madison, Wisconsin, USA. [Older versions (pre-1997) should refer to SiemensAnalytical X-ray Instruments Inc. instead of Bruker AXS.]

CAD-4 Software:
Enraf–Nonius (1989). CAD-4 Software (or CAD-4 EXPRESS). Enraf–Nonius, Delft, The Netherlands.

Cambridge Structural Database:
Allen, F. R. (2002). Acta Cryst. B58, 380–388.

CAMERON:
Watkin, D. J., Prout, C. K. & Pearce, L. J. (1996). CAMERON.Chemical Crystallography Laboratory, Oxford, England.

CrysAlis CCD, CrysAlis RED and associated programs:
Oxford Diffraction (2006). Program name(s). Oxford Diffraction Ltd,Abingdon, England.

CRYSTALS:
Betteridge, P. W., Carruthers, J. R., Cooper, R. I., Prout, K. & Watkin,D. J. (2003). J. Appl. Cryst. 36, 1487.

COLLECT:
Nonius [or Hooft, R.W.W.] (1998). COLLECT. Nonius BV, Delft, The Netherlands.

DENZO/SCALEPACK:
Otwinowski, Z. & Minor, W. (1997). Methods in Enzymology, Vol. 276, Macromolecular Crystallography, Part A, edited by C. W. Carter Jr & R. M. Sweet, pp. 307–326. New York: Academic Press.

DIAMOND:
Brandenburg, K. [or Brandenburg, K. & Putz, H., or Brandenburg, K.& Berndt, M.] (1999). DIAMOND. Crystal Impact GbR, Bonn, Germany.

DIF4 and REDU4:
Stoe & Cie (1991). Program name(s). Stoe & Cie, Darmstadt, Germany.DIRAX:
Duisenberg, A. J. M. (1992). J. Appl. Cryst. 25, 92–96.

enCIFer:
Allen, F. H., Johnson, O., Shields, G. P., Smith, B. R. & Towler, M.(2004). J. Appl. Cryst. 37, 335–338.

EVALCCD:
Duisenberg, A. J. M., Kroon-Batenburg, L. M. J. & Schreurs, A. M. M.(2003). J. Appl. Cryst. 36, 220–229.

JANA2000:
Petrˇıcˇek, V. & Dusˇek, M. (2000). JANA2000. Institute of Physics, CzechAcademy of Sciences, Prague, Czech Republic.

Mercury:
Macrae, C. F., Edgington, P. R., McCabe, P., Pidcock, E., Shields, G. P.,Taylor, R., Towler, M. & van de Streek, J. (2006). J. Appl. Cryst. 39,453–457.

Mogul:
Bruno, I. J., Cole, J. C., Kessler,M., Luo, J., Motherwell,W. D. S., Purkis,L. H., Smith, B. R., Taylor, R., Cooper, R. I., Harris, S. E. & Orpen, A. G. (2004). J. Chem. Inf. Comput. Sci. 44, 2133–2144.

ORTEPII:
Johnson, C. K. (1976). ORTEPII. Report ORNL-5138. Oak RidgeNational Laboratory, Tennessee, USA.

ORTEPIII:
Burnett, M. N. & Johnson, C. K. (1996). ORTEPIII. Report ORNL- 6895. Oak Ridge National Laboratory, Tennessee, USA.

ORTEP-3:
Farrugia, L. J. (1997). J. Appl. Cryst. 30, 565.

PARST:
Nardelli, M. (1995). J. Appl. Cryst. 28, 659.

PLATON:
Spek, A. L. (2003). J. Appl. Cryst. 36, 7–13.

PROCESS:
Rigaku (1996). PROCESS. Rigaku Corporation, Tokyo, Japan.

PROCESS-AUTO:
Rigaku (1998). PROCESS-AUTO. Rigaku Corporation, Tokyo, Japan.

publCIF:
Westrip, S. P. (2008). publCIF. In preparation.

SADABS, TWINABS:
Bruker (2001). Program name. Bruker AXS Inc., Madison, Wisconsin,USA.
or
Sheldrick, G. M. (1996). Program name. University of Go¨ ttingen,Germany.
All programs beginning with SHELX:
Sheldrick, G. M. (2008). Acta Cryst. A64, 112–122.

SIR92:
Altomare, A., Cascarano, G., Giacovazzo, C., Guagliardi, A., Burla,M. C., Polidori, G. & Camalli, M. (1994). J. Appl. Cryst. 27, 435.

SIR97:
Altomare, A., Burla, M. C., Camalli, M., Cascarano, G. L., Giacovazzo,C., Guagliardi, A., Moliterni, A. G. G., Polidori, G. & Spagna, R. (1999).J. Appl. Cryst. 32, 115–119.

SIR2002:
Burla, M. C., Camalli, M., Carrozzini, B., Cascarano, G. L., Giacovazzo, C., Polidori, G. & Spagna, R. (2003). J. Appl. Cryst. 36, 1103.

TEXSAN:
Molecular Structure Corporation & Rigaku (2000). TEXSAN. MSC, The Woodlands, Texas, USA, and Rigaku Corporation, Tokyo, Japan.

WinGX:
Farrugia, L. J. (1999). J. Appl. Cryst. 32, 837–838.

X-AREA, X-RED, X-RED32, X-SHAPE:
Stoe & Cie (2002). Program name(s). Stoe & Cie, Darmstadt, Germany.

XCAD4:
Harms, K. & Wocadlo, S. (1995). XCAD4. University of Marburg, Germany.

XSCANS:
Siemens (1994). XSCANS. Siemens Analytical X-ray Instruments Inc., Madison, Wisconsin, USA.

X-SEED:
Barbour, L. J. (2001). J. Supramol. Chem. 1, 189–191